Frequently Asked Questions
A: Most people today are e-mailing their artwork to us. Attaching an
art file, or graphics file to an e-mail. If you have a scanner, you can
scan any design onto your computer, and then send us an e-mail, simply
attaching the file. We can accept BMP, TIF, JPEG, DOC, GIF or Adobe
Photoshop. JPEG is preferred.
If you need any guidance in this, feel free to e-mail us, and we will
guide you. You can fax us your basic design in order to get a price
quote, or to give us an idea what you have in mind. There is also good
old snail mail. You can mail your color or black and white drawing in a
manila envelope, and we'll take it from there.
A: We accept Visa, MasterCard, Bank Debit and Company CheckExpress,
Discover, and Diner's Club credit cards.
A: The most popular brands are as follows (in no particular order):
HANES, FRUIT OF THE LOOM, LEE, ANVIL, GILDAN, OUTER BANKS, JONATHAN
COREY, DUNBROOKE, AUGUSTA, GAME SPORTSWEAR, HARTWELL SPORTS, CRYSTAL
SPRINGS, and much much more! If the brand your looking for is not
listed - give us a call!
A: The cost of embroidery is determined by several factors
including size and
number of stitches in the design, number of locations on the garment,
the
type of garment and fabric.
A: Digitizing is a term for taking a piece of artwork (i.e. line
drawing) or a company logo and converting it for our embroidery
machines to read.. There are additional charges for this type of work,
and price depends on the complexity and stitch count of the design.
A: The embroidered designs can be ordered by the single piece. Some
artwork is easily reproduced so in some instances exceptions are made
of this rule. PLEASE ASK! We try to be flexible to best serve you our
customers so please fax , email, or telephone any questions for
prompt, professional advice on your screen-printing and embroidery
needs.
A: Yes. 24 pieces.
A: Yes, however we can not assume responsibility for any product not
purchased from us. We do everything in our power to protect the
garment from damage. We are responsible for the garment if we damage
the garment while embroidering (e.g., needle breaks and makes a hole
in the garment.) We will check the garment upon arrival in the shop
and again prior to it's leaving.
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